At Salon Carina your privacy is extremely important to us. We are committed to protecting and respecting any personal and identifiable information that you might provide us with whilst you visit our website or salon. The following privacy statement will explain what personal data we collect from you and how we use that information.
The data we collect from you is for “legitimate interest” as recognised by the data protection act. The processing of this information is fair and lawful and complies with the data protection principles.
Who is responsible for managing my information?
This website and salon is owned and managed by Salon Carina LTD.
We are responsible for the collected and proper management of any personal information you submit on our website or instore. We will keep personal details secure and use the information you provide consistetntly with applicable privacy data protection laws and the terms of this policy.
Why we collect personal data
Salon Carina collects data to enable us to provide you with the best experience possible. Some of the data we collect is provided directly by you, for example, when you visit us directly for a treatment and complete a pre treatment medical form prior to your chosen treatment.
WE also collect information about how you interact with our website. We get this information by recording interactions using technologies like cookies.
The data we collect from you depends on your interaction with us. The type of data we collect can include the following:
Name and contact details – We collect your first and last names, email address, postal address and phone number.
Demographic details – We collect information about your age, gender and country.
Login information – We collect information that you provide to us for the purpose of registering with us
Including, information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
Your computer- WE may collect information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page view)
Payment details- The data we collect to complete the transaction may include the credit card or payment used for the purchase of goods, including information relating to any purchase you make of our goods and services.
Relevant Medical information – We collect information regarding any medical information that is necessary for the safe administration of treatments.
Guest information – WE collect information about any guests that might be visiting Salon Carina and any other information that you choose to send us.
How we use personal data
Personal data shall be obtained only for specified and lawful purposes, and shall not be further processed in any manner incompatible with those purposes.
Personal data we collect shall be adequate, relevant and not excessive in relation to purposes for which they are processed, Personal data will be accurate and, where necessary, kept up to date.
Salon Carina will use data we collect to operate our business and provide you with the products and services we offer. This includes using data to help personalise your experience. We may also use the data we collect to communicate with you. For example, keeping you informed about your booking.
We use personal information we collect about you in the following ways:
-To provide you with information, products and services that we offer.
-To secure your booking or to process any transactions you are completing with us.
-To process any special offers or promotions.
-To check you are not contra-indicatedto the treatment you have booked.
-To respond to enquiries, suggestions or complaints.
-To maintain our own business records and accounts.
-For marketing such as:
-Providing you with information about any products you have previously purchased or informing you about any similar products that relate to products you have previously purchased.
-Measuring and understanding the effectiveness of any advertising we serve you.
-To offer any suggestions and recommendations to you about products that may interest you.
-To administer the website
-To improve your browsing experience by personalising the website .
-To enable your use of the services available on the website.
-To send to you goods purchased via the website or over the phone, and supply to you services purchased via the website or over the phone.
-To send statements and invoices to you, and collect payments from you.
-To send you general (non-marketing) commercial communications.
-To send you email notifications which you have specifically requested.
-To send you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology.
Do we share your personal data?
Salon Carina will never sell or rent your information to third parties.
WE will not share your information to third parties for marketing purposes.
We may pass your information to our third party service providers, agents, subcontractors and other associated organizations for the purpose of completing tasks and providing services to you on our behalf (for example, to send you mailings) When we work with a third party we only disclose the information necessary to deliver the service and we have a signed contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
We will only send you offers/newsletter on the basis you have provided us with consent to do so. Consent is typically provided via checking an opt in box presented to you on a Salon Carina consultation form or when you subscribe to our mailing list online or in some cases , it may be provided by you to us either verbally or over the telephone in person.
Security of your personal data
We use password protected software which allows us to track and make bookings. The information you complete on your medical form will be added to your customer account on this software to ensure your future appointments with us can be run as smoothly as possible.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
The data that we collect from you will not be transferred to or stored at, any destination outside of our own premises.
When will we contact you in future?
We would like to send you information about our product and service. We may do this by email, telephone, SMS, unless you have told us you do not wish to be contacted. You can unsubscribe at any time by contacting us directly.
How long will we hold your information for?
We will only store your information whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required is no longer required, we will ensure it is disposed of in a secure manner.
Access and update information
The GDPR gives you various rights to the information we hold about you. Such rights can be exercised by you in accordance with the GDPR. In line with the regulation, all reasonable requests will be free of charge and processed within the permitted time period.
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